Privacy Policy

Effective Date: 29-06-2025

Potent Brand Solutions Pvt. Ltd., operating under the brand name Carekart, is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or purchase products from us.

Information We Collect

When you interact with our website, we may collect the following information:

Personal Information: Name, email address, phone number, billing and shipping addresses
Payment Details: Processed securely via third-party payment gateways (we do not store card details)
Order Information: Purchase history and transaction details

Device Information: IP address, browser type, and browsing behavior through cookies or analytics tools

How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate order status and delivery updates
Respond to customer service requests
Improve website functionality and user experience
Send promotional offers (only if you opt-in)

Ensure security and prevent fraudulent transactions

Sharing of Information

We do not sell or rent your personal information. However, we may share data with trusted third parties necessary for:

Payment processing (e.g., Razorpay, Paytm)
Order delivery and logistics
Customer support tools

Analytics and website performance tracking (e.g., Google Analytics)

These partners are obligated to handle your data securely and only for specified purposes.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, remember preferences, and analyze site traffic. You may adjust your browser settings to block cookies, but some site features may not function correctly.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or destruction.

Your Rights

You have the right to:

Access, correct, or delete your personal information
Withdraw consent for marketing communications
Request details about how your data is being used

You can exercise these rights by contacting us at care@mycarekart.com

Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect data from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Potent Brand Solutions Pvt. Ltd.
SPSR Nellore, Andhra Pradesh, India – 524004
Email: care@mycarekart.com

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