Privacy Policy
Privacy Policy
Effective Date: 29-06-2025
Potent Brand Solutions Pvt. Ltd., operating under the brand name Carekart, is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or purchase products from us.
1. Information We Collect
When you interact with our website, we may collect the following information:
- Personal Information: Name, email address, phone number, billing and shipping addresses
- Payment Details: Processed securely via third-party payment gateways (we do not store card details)
- Order Information: Purchase history and transaction details
- Device Information: IP address, browser type, and browsing behavior through cookies or analytics tools
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate order status and delivery updates
- Respond to customer service requests
- Improve website functionality and user experience
- Send promotional offers (only if you opt-in)
- Ensure security and prevent fraudulent transactions
3. Sharing of Information
We do not sell or rent your personal information. However, we may share data with trusted third parties necessary for:
- Payment processing (e.g., Razorpay, Paytm)
- Order delivery and logistics
- Customer support tools
- Analytics and website performance tracking (e.g., Google Analytics)
These partners are obligated to handle your data securely and only for specified purposes.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, remember preferences, and analyze site traffic. You may adjust your browser settings to block cookies, but some site features may not function correctly.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or destruction.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal information
- Withdraw consent for marketing communications
- Request details about how your data is being used
You can exercise these rights by contacting us at care@mycarekart.com
7. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect data from minors.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Potent Brand Solutions Pvt. Ltd.
SPSR Nellore, Andhra Pradesh, India – 524004
Email: care@mycarekart.com